Terms of use

Using the resource Ocstore3x.com User agrees to these Terms of Use, hereinafter referred to as Terms. The administration of the resource strongly recommends the User to read them because this document regulates the User's obligations and establishes the rules of using the resource ocstore3x.com.

Using the resource, the User also agrees to the Privacy Policy (hereinafter - the Policy). If the User does not agree to any provision of these Terms, he/she must stop using the Resource.

Use of Products

You may use Ocstore3x.com products for your own personal use only - for your own site or for your client's site, if you are a developer or web studio. Providing files to third parties and distributing them on the web is strictly prohibited. If you are caught in the prohibited actions users will be immediately blocked in all services of the company and never use our resources again.

Because the products we provide are non-material and non-changeable, we do not return the product after it has been paid for and shipped to the customer. As the customer, you are responsible for your decision to buy the offered product as it is offered on our website without any changes or additions. Bonuses are also not refundable services/products.

In consideration of the above, we may return the product under the following circumstances:

The file has not been received: for any reason related to the server or payment services. In this case, we recommend contacting us for assistance. All claims related to the receipt of files are resolved in the technical support of our service. To do this, you should contact us within no more than 3 days from the date of your order. Otherwise, the product will be considered as received and downloaded;

Problems with downloading the product: damaged archive. If you have problems with downloading a product and unzipping it, please contact our Technical Support Service within 3 days. Otherwise we will consider your download to be successful;

The description of the product is different from the one on the website: returns for this reason will be handled on a case-by-case basis. Before making a purchase, it is necessary to review information about the product, its features and compatibility with different Opencart builds and versions.

Please note, we are not responsible for your actions on our own site. Therefore, we recommend that you make a raw copy of your site and database files before any module installation or perform these actions on a test site first. We do not accept requests to return/exchange products that are incompatible with third-party software (modules, modifiers, scripts), except as specified in the description of our additional products. We also do not support third-party modules.

Our support team will provide you with all the help you need to solve your issue. Our operator will find the best solution for you in the shortest possible time. Thank you for purchasing the product ocstore3x.com.

If you bought our software, technical support is provided for 6 months from the date of purchase, further support for this software will be paid.

Questions on the return of the product are considered within 3 days after purchase. You can send your queries via the Return/Replacement form or to info@ocstore3x.com. The letter should include details of your order and the reason you want to return the product. Please make sure you read the information above carefully before sending your e-mail.